Exploring Organizational Context and Its Impact on Organizational Citizenship Behavior, Supervisor Trust, and Psychological Contract Breach: A Study in Khyber Pakhtunkhwa, Pakistan

Authors

  • Dr Athar Marwat IQRA National University
  • Dr Adil Adnan Professor, Business Administration Department, IQRA National University, Peshawar
  • Dr Amna Ali Associate Professor, Business Administration Department, IQRA National University, Peshawar

Keywords:

Psychological Contract Breach; Supervisor Trust; OCBO.

Abstract

This paper examines the contribution of social identity theory (SIT) to understanding psychological contract breaches- PCB, supervisor trust -TS, & organizational citizenship behavior relationships. First, researchers examined OCBO PCO direct association & also indirect linkages through supervisor trust. A total of 337 Self-administered questionnaires were distributed among software firms’ employees in Khyber Pakhtunkhwa, Pakistan. Our results suggest that management who experience employees' PC and supervisor trust enhances OCBO and manages firms’ workforce. The research also presented practical HR practices for software firm business amid crises such as high turnover & low OCBO practices.

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Published

2023-10-30

Issue

Vol. 9 No. 1 (2023)

Section

Articles

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